CONTACT US FOR INQUIRIES

Get in touch by sending us your details via text, email, or through our online enquiry form.

Include the following information if possible:

• Your Name
• Contact Number
• Email Address
• Location Postcode
• Brief description of the work you need assistance with

Providing more details about the required work in your initial message will help us respond to you promptly.

We look forward to hearing from you!

ARRANGE A SITE VISIT

Upon receiving your enquiry, a member of our team will reach out within 24 hours (often within 12 hours) to schedule a visit for a quotation.

Typically, the site visit lasts 20-30 minutes during which we will discuss the required work with you in person.

During our visit, we may need to inspect the meter cupboard, examine your consumer unit (fuseboard), and assess the area where the work is to be carried out.

RECEIVING YOUR QUOTE

After our visit, we aim to provide you with a detailed quote within 24 hours whenever possible. In cases where specialist materials are needed, there might be a delay as we await responses from suppliers. Rest assured, if this applies to your job, we would have informed you during the site inspection.

Once we have gathered and organized all the necessary information, we will send you a comprehensive quote outlining the proposed work and everything that is covered within the quoted price.

By default, all quotes will be sent to you via email. However, if you prefer to receive a printed copy by post as well, simply let us know, and we will accommodate your request without any hassle.

If the quote is emailed, our system allows you to easily accept or reject the quote directly from the email with just one click. You can also reply to the email with any questions or concerns regarding your quote.

COMPLETING YOUR REQUEST

Once you have confirmed the quote online, we will schedule the work to be done at your convenience. An email will be sent to you with the appointment date we have set for you. If the proposed time and date are not suitable, kindly respond to the email with your preferred schedule, and we will do our best to accommodate your needs.

Upon the completion of your request, we will promptly dispatch your invoice along with any necessary certification documents within 48 hours of the job's conclusion. Typically, these documents will be sent to you via email. If you require a physical copy to be mailed to you, please let us know, and we will gladly provide this service at no extra cost.